The Valet Parking App
Guests Actually Use
A faster, simpler valet experience for guests—and a smarter workflow for your team.
PUR Valet replaces paper tickets and manual retrievals with a connected digital experience. Guests can request their vehicles from their phones while valet teams manage every vehicle in real time.
Two Apps. One Seamless Experience.
PUR Valet connects the guest experience with valet operations through simple, digital tools. Each side gets the functionality they need without adding unnecessary steps.
Guest App — Simple Vehicle Retrieval Without a Download
Guests can request their vehicle, check retrieval status, add a digital tip, and receive their receipt through their phone. The experience works through SMS and web links, so guests do not need to install an app.
Valet Staff App — Complete Control from the Curb
The valet staff app lets attendants check in vehicles, scan QR codes, manage live retrievals, and respond to guest requests. It works across iOS, Android, and web browsers, allowing teams to use devices they already have.
What the Guest Experience Looks Like
From arrival to departure, PUR Valet keeps the process digital and easy to follow.
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Pull up
The valet checks in the vehicle with a photo and records the necessary vehicle details.
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SMS ticket sent
The guest receives a digital ticket directly on their phone.
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Car parked and tracked
The vehicle is recorded and tracked digitally for faster retrieval.
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Tap to retrieve
Guests can request their vehicle from their room, restaurant table, or elsewhere on the property.
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Digital tip
Guests can add contactless tips through their phone.
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Receipt
Payment and receipt details are delivered digitally.
No app download required: Guests can use PUR Valet through SMS and a web link, making the experience accessible from their phone.
Request from anywhere on property: Guests can request their vehicle before reaching the valet stand, including from their room or while dining.
What the Valet Team Gets
PUR Valet gives attendants real-time visibility without relying on paper tickets, radios, or manual logs.
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Real-time retrieval queue: Teams can view vehicle status and retrieval activity from any supported device.
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Photo check-in with AI plate recognition: A vehicle photo can capture plate, make, and color information during check-in.
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QR code scanning: Unique QR codes provide secure vehicle identification and faster retrieval.
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Cross-platform access: The system works on iOS, Android, and web browsers, so teams can use existing devices.
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Retrieval notifications: Staff receive updates when guests request their vehicles, helping the team respond without relying on radio communication.
Built for Every Hospitality Environment
PUR Valet adapts its digital valet workflow to different property types and operational needs.
Hotels
Connect valet operations with the guest journey through SMS and QR ticketing, vehicle retrieval, and PMS integration.
Restaurants
Give diners a convenient way to request their vehicles while they finish their meal, without calling the valet stand or waiting at the curb.
Hospitals
Support patients, visitors, and staff with a more organized valet experience designed to make vehicle retrieval easier and more efficient.
Off-Airport
Manage vehicle check-in, tracking, and retrieval digitally while giving customers a convenient way to request their vehicles.
Shopping Malls
Keep valet operations organized during busy periods with digital ticketing, real-time updates, and streamlined vehicle retrieval.
Residential
Provide residents with a convenient valet service while giving staff the tools to manage vehicles and requests efficiently.
Frequently Asked Questions
No. Guests do not need to download an app. An app for valet parking can be accessed through SMS and a web link, allowing guests to request their vehicle and manage the digital valet experience directly from their smartphone.
The system works on iOS, Android, and web browsers. PUR Valet functions as a mobile valet solution as well, allowing staff to use smartphones, tablets, or other supported devices already available to the operation.
After the vehicle is checked in, the guest receives a digital ticket by SMS. When the guest is ready, they can tap the retrieval link to request the vehicle, and the valet team receives the request through the system.
Yes. Guests can tip digitally as part of the payment experience. The parking valet app supports contactless payment options, making it easier for guests to complete their transaction from their phones.
Yes. PUR Valet supports PMS integration for hospitality operations, helping connect valet activity with property systems. The platform can also support integrations through its API capabilities.
Yes. PUR Valet supports both iOS and Android, along with web browsers. This gives valet teams flexibility to choose the devices that work best for their operation. The platform functions as mobile valet software while also supporting web-based access.
For operations looking for an app valet solution, PUR Valet combines guest-facing retrieval tools with staff-facing operational features in one connected system. See how it fits into the complete valet management system, or explore the parking management system for hotels, casinos and resorts.
See the App in Action
See how PUR Valet helps streamline vehicle retrieval and turn a 10-minute wait into a 3-minute retrieval.