Technology

PMS Integration for Valet Parking Seamless Hotel System Connectivity

Connect your valet operations directly to your Property Management System for automated billing, VIP recognition, and enhanced guest experiences.

8 min read

What is PMS Integration?

Property Management System (PMS) integration connects your valet parking software directly to your hotel's central management system. This creates a seamless flow of guest data, billing information, and service preferences between departments.

When a VIP guest arrives, your valet team instantly knows their name, preferences, and room number. When they depart, parking charges automatically post to their folio. No manual entry, no delays, no errors.

Key Benefits at a Glance

  • Automated room charge posting
  • Real-time guest profile access
  • VIP and loyalty tier recognition
  • Unified reporting and analytics

Integration Flow

1

Guest Checks In

PMS sends guest data to PUR Valet including name, room, and preferences.

2

Guest Uses Valet

Valet staff sees guest info instantly. VIPs receive priority service.

3

Charges Posted

Parking fees automatically post to guest folio - no manual entry.

4

Guest Checks Out

All charges appear on final bill. Data syncs for reporting.

Supported PMS Platforms

PUR Valet integrates with the industry's leading Property Management Systems. Don't see yours? Our API can connect to virtually any modern PMS.

Oracle Opera

Enterprise Hotel PMS

Full bidirectional integration with Oracle Opera PMS including OHIP (Oracle Hospitality Integration Platform) compliance.

  • Real-time guest lookup
  • Direct folio posting
  • Membership tier sync

Agilisys

Visual One PMS

Deep integration with Agilisys Visual One for luxury hotels and resorts requiring sophisticated guest management.

  • Guest preference sync
  • Package rate support
  • Multi-property support

Mews

Cloud-Native PMS

Modern API-first integration with Mews for properties using next-generation cloud hospitality platforms.

  • Webhook notifications
  • Real-time sync
  • Space management

Maestro PMS

Independent Hotels

Comprehensive integration for independent hotels and resorts using Maestro's all-in-one platform.

  • Guest history access
  • Spa/amenity integration
  • Analytics export

Protel

European Market Leader

Robust integration with Protel for properties in Europe and internationally using this widely-adopted platform.

  • Multi-currency support
  • GDPR compliance
  • Chain management

Custom API

Any Modern PMS

Using a different PMS? Our flexible API architecture allows integration with virtually any system with REST capabilities.

Contact Us for Custom Integration

Integration Capabilities

Our PMS integrations go far beyond basic connectivity. Here's what becomes possible when your valet system and PMS work together.

Guest Recognition

Instantly identify guests by name, room number, and loyalty status. VIPs get red-carpet treatment from the moment they arrive.

  • Name and room lookup by phone
  • Loyalty tier badges and alerts
  • Vehicle preferences remembered

Automated Billing

Parking charges post directly to guest folios. No more end-of-day reconciliation or chasing down payments at checkout.

  • Real-time charge posting
  • Package rate handling
  • Tax compliance by jurisdiction

Smart Notifications

Alert the right people at the right time. Front desk knows when a VIP arrives, valet knows when guests are checking out.

  • VIP arrival alerts
  • Checkout pre-staging
  • Special request flags

Unified Reporting

Combine valet data with hotel analytics for complete operational visibility. Track revenue, efficiency, and guest satisfaction together.

  • Cross-departmental analytics
  • Revenue attribution
  • Scheduled report delivery

Implementation Process

Our team handles the technical heavy lifting. Most integrations are completed within 2-4 weeks with minimal disruption to operations.

1

Discovery

We assess your current PMS setup, data flows, and integration requirements.

2

Configuration

Our engineers configure the API connections and data mapping between systems.

3

Testing

Thorough testing in a sandbox environment ensures everything works perfectly.

4

Go Live

We deploy to production and provide on-site support during the transition.

Ready to Connect Your Systems?

Let us show you how PMS integration can transform your valet operations and guest experience.